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Creating an Emergency Management Plan for Your Business

emergency management plan meeting

Written by Bindi Gethen

Life’s a funny thing. Just when you think you’ve got everything under control, BAM! An unexpected emergency shows up at your door, laughing in your face. This might strike a chord with business owners. It’s like you’ve built this beautiful sandcastle, and along comes life with its unanticipated waves, washing away parts of your masterpiece. Maybe it’s a sudden market crash, a natural disaster, or a global pandemic.

Whatever it is, it turns up uninvited, leaving you scrambling to keep your business from crumbling. And that’s when you’ll wish you had a plan.

So what is emergency management in business? It’s about preparing for, responding to, and recovering from unexpected events that can disrupt operations. The goal is to minimise the impact on the business, protect assets, and ensure the safety of employees and stakeholders. Think of it as a kind of “safety net” that keeps the unexpected from spiralling out of control.

What is emergency management in business?

Emergency management in business is all about preparing for the unexpected. Business has this weird way of throwing curveballs at you when you least expect them, and a little forethought can save a whole lot of headaches down the line.

It’s not about being paranoid; it’s about being prepared. Like taking an umbrella with you on a cloudy day or wearing a life jacket on a boat, it’s about recognizing that things don’t always go as planned, and that’s okay – as long as you’re prepared.

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The four phases of emergency management

The following four phases (mitigation, preparedness, response, recovery) create a cycle that supports a holistic approach to emergency management. It’s an ongoing process that feeds into itself. Emergency management helps to make sure that the unexpected doesn’t become the unmanageable.


These four phases are not always distinct and may overlap. They are cyclical and should be revisited regularly as risks and vulnerabilities change. An integrated approach to emergency management recognizes that these phases are interrelated, and coordination across all phases leads to more effective and efficient risk reduction and response.

1. Mitigation

This phase involves the implementation of policies, regulations, and actions that either eliminate or reduce the overall risk to human life and property from hazards. The goal is to lessen the impact of disasters by investing in projects that reduce the risk before they occur.

For example, you could identify weak points in infrastructure, plan land usage to minimise damage from natural disasters, or implement strong cybersecurity measures.

Pro tip

Simply put, emergency management means preventing or reducing the impact of any negative scenario before it even happens.

2. Preparedness

Preparedness focuses on developing the tools, plans, and training required to guarantee safety during a disaster. This includes developing emergency response plans, conducting regular drills, creating communication plans, and equipping emergency response teams with the necessary tools and information to act effectively during a crisis. So that when something does go wrong, the panic doesn’t set in because your team knows what to do.

3. Response

This is the actual moment of truth when a crisis hits.

The response phase is the immediate reaction to an emergency – putting the plants into action – the actual provision of services during a crisis. It requires immediate and coordinated actions to save lives, stabilise the incident, and prevent further damage. Key activities may include providing medical care, firefighting, rescuing individuals, distributing emergency relief supplies, and establishing temporary shelter.

4. Recovery

Once the immediate crisis has passed, it’s about getting back to normal (or at least a new normal).

The recovery phase encompasses the process of restoring the affected area to its previous state. It includes both short-term actions aimed at allowing basic functionality and longer-term actions focused on full restoration and potential improvement of infrastructure, public services, and living conditions.

This could involve rebuilding, restoring data, supporting staff, and learning from what happened. It’s like rebuilding after the storm.

Expect the unexpected, especially with your finances

As a business owner, I’m sure you’ve already had your share of surprises. Maybe they were pleasant, maybe they weren’t, but they were surprises nonetheless. The thing is, the unexpected doesn’t have to be a cause for panic. No, not if you’re prepared for it, especially when it comes to your finances.

That’s when a trusted bookkeeper can make all the difference – someone who’s got your back when those unforeseen financial storms hit. With The Bookkeeping Studio, you’ll get a business partner who ensures that when the unexpected happens (and it will), your finances remain as steady as a rock.


While the unexpected doesn’t send a calendar invite, we would be delighted to get one from you to talk about what you want for your business. Schedule a quick no-obligation chat today.

bindi gethen

Hey, my name’s Bindi Gethen! I’m the founder of The Bookkeeping Studio in Australia. With over 15 years of experience in the industry, I have a deep understanding of the challenges that small and medium-sized business owners face when it comes to managing their finances.

I am passionate about empowering my clients with the financial information they need to succeed. My team and I pride ourselves on our commitment to exceptional value, accuracy, and confidentiality. Our virtual bookkeeping services include payroll, budgets, and management reporting, among others.

Not to toot our own horn, but we can assure you that you won’t find a bookkeeping partner like us anywhere else in the Southern Highlands.